If you’re unhappy with Softwell, you’re eligible for a 100% refund within 60 days.
Frequently Asked Questions
Title
Can I wear these during the day?
Absolutely. Softwell is designed for all-day and all-night wear. Soft enough to sleep in, supportive enough to make a real difference whenever you need it. Most customers find wearing it consistently through the night is where they feel the biggest difference.
Can I wear a single sleeve on either knee?
Yes. Each sleeve is designed to fit either the left or right knee comfortably.
Why is there no logo on the sleeve?
We keep the design completely clean and minimal, no branding outside the sleeve. The truth is, we put everything into the material and design itself. The bamboo we source is not what you'll find in most compression sleeves it's softer, more breathable, and more durable.
Will it stay in place or roll down like other sleeves?
The Softwell sleeve uses precision-fit bamboo fabric that naturally grips your leg without being too tight. It stays in place all day without constant adjustment.
Will this work for bone-on-bone arthritis?
While the Softwell sleeve won't rebuild cartilage, many customers with osteoarthritis report that the gentle compression helps reduce grinding pain and supports better movement. It's designed for comfort and support.
What if I order the wrong size?
No worries! If your sleeve doesn't fit properly, contact us within 60 days and we'll help you exchange it for the right size or provide a full refund.
Can I order a pack in different sizes?
Yes! When ordering a 2-pack or 4-pack, you can select different sizes for each sleeve. Just note your size preferences with the sizing chart or contact our support team.
How do you wash these?
Machine wash cold on a gentle cycle and air dry. The bamboo fabric actually gets softer with each wash. Do not use fabric softener or bleach.
What is the 60 day money back guarantee?
If you're not satisfied with your Softwell sleeve for any reason, you can return it within 60 days for a full refund. No questions asked.
How long will shipping take?
Orders typically arrive within 3-5 business days within the UK after processing. You'll receive tracking information once your order ships.
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